WE WILL CONTINUE TO DO OUR BEST FOR NIGERIA.

 WE WILL CONTINUE TO DO OUR BEST FOR NIGERIA.





To Investigate and resolve Complaints against Banks, we visited the Branch Controller of CBN and sealed a partnership with the CBN.


We were subsequently made a member of the Bankers Committee and we meet every three months to address issues relating to failed bank transactions, loans, ATM and questionable deductions etc. 


To investigate and ensure that Multinationals fulfill their obligations to the host communities in Relation to corporate social responsibility, we organized a Public hearing in various communities to educate them on their rights and privileges. We visited the DEPARTMENT OF PETROLEUM RESOURCES in Rivers State and sealed a partnership with them.


Many Companies and agencies committing administrative injustice in Rivers State were impenetrable and recalcitrant to PCC letters and summons before we came on board. 


To effectively Investigate

telecom Companies, we visited the Director of NCC and sealed a partnership with him. We once recommended for a shut down of MTN Mast at Iwofe Community in Portharcourt because the radiation was hazardous to the inhabitants of and community it was shut down. 


To report and investigate Police, Military and paramilitary brutality against civilians, we visited the Commissioner Of Police, Heads of Military and paramilitary agencies in Rivers State and sealed a partnership with them. 


To Investigate Advance Fee Fraud and internet related Complaints, we visited the EFCC, ICPC and Code Of Conduct Bureau and sealed a partnership with them. We have over time referred cases to the EFCC. 


We hosted The ASSOCIATION OF HEADS OF FEDERAL GOVERNMENT AGENCIES in Rivers State and cascaded the functions and activities of the Public Complaints Commission and how it can be of benefit to them. We organized a WORKSHOP on ALTERNATIVE DISPUTE RESOLUTION as panacea for sustainable Peace and development in Rivers State. 


Every relevant regulatory agency in Rivers State is in partnership with the Commission and we always refer recalcitrant respondents to them. 


We conducted an investigation into the avalanche of Complaints on Police Brutality, Prison and Court Congestion and sent our recommendation to appropriate authorities for implementation. 


At the peak of COVID19 in 2020, we were receiving and resolving Complaints online. Our phone Lines were open.


Despite paucity of funds and other challenges faced by the Commission, PCC has become a voice for the downtrodden and an alternative to the regular Court.


These and many more were(are) our efforts and exploits for the Commission in Rivers State. We will continue to do our best for Rivers State and Nigeria. 


Marshall Israel,

Federal Commissioner,

Public Complaints Commission,

Rivers State.

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